{"id":9096,"date":"2026-07-28T15:52:39","date_gmt":"2026-07-28T18:52:39","guid":{"rendered":"https:\/\/www.cfl.com.br\/?page_id=9096"},"modified":"2026-07-28T16:09:47","modified_gmt":"2026-07-28T19:09:47","slug":"portal-do-cliente","status":"publish","type":"page","link":"https:\/\/admin.cfl.com.br\/en\/portal-do-cliente\/","title":{"rendered":"Portal do cliente (Redesign)"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9096","page","type-page","status-publish","hentry"],"acf":{"portal_titulo":"Customer Portal","portal_descricao":"To provide you with comfort and convenience, CFL offers customer support services. These services are designed to address any needs that may arise with the property, except when they result from maintenance issues or misuse. Using the contact form below, you can request a visit from our support team to assess and resolve these issues, as outlined in the Warranty Manual provided to the customer.","portal_aviso":"Dear Customer, it is very important that, before submitting a Technical Assistance request, YOU DETERMINE WHETHER THE REQUEST IS JUSTIFIED by answering the questions below. If it is determined that the REQUEST IS NOT JUSTIFIED\u2014that is, it is not the developer\u2019s responsibility\u2014you may be charged a fee for the technical visit. Before submitting the request, please CHECK:\r\n\r\nIs the requested service still under warranty? Refer to the owner\u2019s manual, Warranty Table.\r\nAre the warranty conditions being met? Refer to the owner\u2019s manual, Preventive Maintenance section.\r\nHave renovations been performed that alter the original design provided by the Developer? 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