{"id":9096,"date":"2026-07-28T15:52:39","date_gmt":"2026-07-28T18:52:39","guid":{"rendered":"https:\/\/www.cfl.com.br\/?page_id=9096"},"modified":"2026-09-15T18:11:18","modified_gmt":"2026-09-15T21:11:18","slug":"portal-do-cliente","status":"publish","type":"page","link":"https:\/\/admin.cfl.com.br\/en\/portal-do-cliente\/","title":{"rendered":"Portal do cliente (Redesign)"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9096","page","type-page","status-publish","hentry"],"acf":{"portal_titulo":"Customer Portal","portal_descricao":"To provide you with comfort and convenience, CFL offers customer support services. These services are designed to address any needs that may arise with the property, except when they result from maintenance issues or misuse. Using the contact form below, you can request a visit from our support team to assess and resolve these issues, as outlined in the Warranty Manual provided to the customer.","portal_aviso":"Dear Customer, before submitting a Technical Assistance request, it is very important to <strong>CHECK WHETHER THE REQUEST IS VALID<\/strong> by answering the questions below. If the <strong>REQUEST IS NOT VALID<\/strong>, meaning that it is not the developer\u2019s responsibility, a fee may be charged for the technical visit. Before submitting your request, please CHECK:<ul><li>Is the requested service still under warranty? Refer to the Warranty Table in the owner\u2019s manual.<\/li><li>Are the warranty conditions being met? Refer to the Preventive Maintenance section in the owner\u2019s manual.<\/li><li>Have renovations altered the original design delivered by the developer? 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