{"id":9099,"date":"2026-07-28T15:52:39","date_gmt":"2026-07-28T18:52:39","guid":{"rendered":"https:\/\/www.cfl.com.br\/?page_id=9099"},"modified":"2026-07-28T16:17:18","modified_gmt":"2026-07-28T19:17:18","slug":"portal-do-cliente","status":"publish","type":"page","link":"https:\/\/admin.cfl.com.br\/es\/portal-do-cliente\/","title":{"rendered":"Portal do cliente (Redesign)"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9099","page","type-page","status-publish","hentry"],"acf":{"portal_titulo":"Atenci\u00f3n al cliente","portal_descricao":"Con el fin de ofrecerte comodidad y confort, CFL pone a tu disposici\u00f3n sus servicios de atenci\u00f3n al cliente. Estos servicios tienen como objetivo resolver cualquier necesidad que pueda surgir en la vivienda, salvo que se deba a un problema de mantenimiento o a un uso indebido. A trav\u00e9s del formulario de contacto que aparece a continuaci\u00f3n, puedes solicitar la visita de nuestro equipo de asistencia para analizar y resolver estas necesidades, tal y como se indica en el Manual de Garant\u00eda facilitado al cliente.","portal_aviso":"Estimado cliente, es muy importante que, antes de abrir la solicitud de asistencia t\u00e9cnica, EVAL\u00daE SI LA SOLICITUD ES PROCEDENTE, respondiendo a las preguntas que figuran a continuaci\u00f3n. En caso de que se determine que la SOLICITUD NO ES PROCEDENTE, es decir, que no es responsabilidad de la promotora, se le podr\u00e1 cobrar una tarifa por la visita t\u00e9cnica. Antes de abrir la solicitud, por favor, COMPRUEBE:\r\n\r\n\u00bfEl servicio solicitado sigue estando en garant\u00eda? Consulte el manual del propietario, tabla de garant\u00edas.\r\n\u00bfSe cumplen las condiciones de la garant\u00eda? Consulte el manual del propietario, apartado \u00abMantenimiento preventivo\u00bb.\r\n\u00bfSe ha realizado alguna reforma que haya modificado el proyecto original entregado por la promotora? 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